Our commitment is to offer top-quality products and services at the most competitive prices. We encourage you to compare our products and prices to ensure you receive the best value. All our products are produced both domestically in the USA and internationally.
Cancellation Policy: Orders that have been sent to production cannot be cancelled. Cancellation fees will apply.
Order Requirements:
- Ensure all necessary details are included in your order.
- Submit artwork and purchase orders together to info@7dayprint.com
- Specify exact PMS colors for imprint and product, if applicable.
- Include quantity, imprint instructions, attachments, shipping address, event date, and artwork in vector format (ai, eps, or pdf).
- Confirm that all required information is included by reviewing the product details on our website.
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Responsibility for Delays: Delays caused by sending purchase orders and artwork to an incorrect email are not the responsibility of Holtyme.
Use of Logos: Purchasers must indemnify Holtyme against liabilities arising from any claims of trademark or copyright infringement.
Artwork Upload:
- Its best to email us your artwork to info@7dayprint.com
- Ensure all digital artwork files meet the specified requirements.
- If no proofs are needed, indicate this on the purchase order or informus.
- Holtyme will not be resposible for errors after. artwork approval or if you waive the proofing process.
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Imprint Specifications:
- Holtyme reserves the right to determine the best imprinting method for your order.
- Changes in imprint color may incur additional charges, depending on the product.
- For non-stock thread colors, a $50 matching fee applies. Exact matches may not be available; allow 2-3 additional days for processing.
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Payment Arrangement:
Full payment is required before production can begin.
- On some occasions, a deposit may be accepted at our discretion.
- For purchases over $2000, payment must be made via direct deposit or check to avoid high processing fees.
- Orders under $2000 paid by credit or debit card will incur a processing fee unless payment is made via direct deposit or check.
- We accept all major credit cards.
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- Claims & Returns:
- Inspect all shipments upon arrival; report any issues within 14 days.
- Only authorized returns are accepted.
- Holtyme’s liability is limited to the value of the defective goods.
- File claims for lost or damaged items with the carrier immediately.
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Shipping Details:
- For split shipments or destinations, contact our sales team.
- Changes in shipping methods or addresses must be communicated two days before the estimated shipping date.
- Incorrect addresses will incur a $25 per carton charge.
- Residential deliveries not specified as such will be billed accordingly.
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Standard and Rush Services:
- Standard production starts the day after artwork approval.
- Rush orders must be clearly marked and confirmed by our team.
- Additional production time may be required for complex orders or large quantities.
For any further details or clarifications, please contact us.